Shipping policy
Shipping Policy
Processing Time
Orders are processed within 2-3 business days (excluding weekends and holidays) after payment is confirmed. You'll receive a shipping confirmation with tracking once your order ships.
Shipping Options & Estimated Delivery
- Standard Shipping: 10-20 business days
- Expedited Shipping: 5-10 business days
- Express/Overnight: 3 business day
Delivery estimates begin after your processing window, not at order placement.
Domestic Shipping
We ship to all 50 U.S. states via UPS, FedEx, the U.S. Postal Service (USPS), DHL Express. Orders over 30$ amount qualify for free standard shipping.
International Shipping
We do currently ship internationally. International orders ship to All countries outside. Delivery typically takes 10-20 business days. Customers are responsible for any applicable customs duties, taxes, or import fees
Order Tracking
You'll receive a tracking number by email. you can track your order using the asinged carrier webiste.
Lost or Delayed Packages
If your order hasn't arrived within 10 days of the estimated delivery date, contact us at info@shapehaven.com
Incorrect Address
Please double-check your address at checkout. We're not responsible for orders shipped to an incorrectly entered address. Contact us immediately at info@shapehaven.com if you spot an error. we can only make changes before the order is processed.