Shipping policy

Shipping Policy

Processing Time

Orders are processed within 2-3 business days (excluding weekends and holidays) after payment is confirmed. You'll receive a shipping confirmation with tracking once your order ships.

Shipping Options & Estimated Delivery

  • Standard Shipping: 10-20 business days
  • Expedited Shipping: 5-10 business days
  • Express/Overnight: 3 business day

Delivery estimates begin after your processing window, not at order placement.

Domestic Shipping

We ship to all 50 U.S. states via UPS, FedEx, the U.S. Postal Service (USPS), DHL Express. Orders over 30$ amount qualify for free standard shipping.

International Shipping

We do currently ship internationally. International orders ship to All countries outside. Delivery typically takes 10-20 business days. Customers are responsible for any applicable customs duties, taxes, or import fees

Order Tracking

You'll receive a tracking number by email. you can track your order using the asinged carrier webiste.

Lost or Delayed Packages

If your order hasn't arrived within 10 days of the estimated delivery date, contact us at info@shapehaven.com

Incorrect Address

Please double-check your address at checkout. We're not responsible for orders shipped to an incorrectly entered address. Contact us immediately at info@shapehaven.com if you spot an error. we can only make changes before the order is processed.